Privacy Policy

This Privacy Policy outlines the practices employed by Slotrave in relation to the collection, use, and disclosure of personal data of players in Australia. Slotrave operates under the license granted by the Anjouan Gaming Board and is committed to ensuring the privacy and protection of the personal information of its users.

Data Collection

Slotrave collects various types of data to provide a safe and enjoyable gaming experience. The types of data collected include:

• Registration data including name, date of birth, address, and email address during account creation.
• Payment details such as bank account numbers, credit card information, and other financial data necessary for processing transactions.
• Technical logs which may include IP addresses, browser types, operating systems, and cookies used to enhance user experience and platform functionality.

Purpose of Data Usage

The information collected by Slotrave serves several purposes:

• Account management to facilitate user registration, login, and account verification.
• Marketing communication to send promotional materials and updates about new games, bonuses, and events.
• Anti-fraud checks to ensure the integrity of user accounts and to prevent fraudulent activities.
• Compliance with Anti-Money Laundering (AML) regulations, ensuring that all financial transactions are monitored and reported as necessary.
• Know Your Customer (KYC) procedures to verify the identity of users and prevent underage gambling.

Data Sharing

Slotrave may share personal data with third parties in specific circumstances:

• Disclosure to payment providers to facilitate secure transactions and process deposits and withdrawals.
• Sharing with verification partners to conduct necessary identity checks as part of KYC procedures.
• Disclosure to regulatory authorities as required by law to comply with legal obligations and ensure responsible gaming practices.

User Rights

Users of Slotrave have specific rights concerning their personal data. These rights include:

• The right to access personal data held by Slotrave to understand what information is collected and how it is used.
• The right to request the deletion of personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
• The right to restrict the processing of personal data, allowing users to limit how their information is used under specific conditions.

Cookie Policy

Slotrave uses cookies to enhance user experience and track performance. The types of cookies used include:

• Essential cookies that are necessary for the operation of the platform, allowing users to navigate and use core features.
• Analytical cookies that help in understanding how users interact with the platform, providing insights into performance and user engagement.

Users have the option to manage cookie preferences through their browser settings. However, disabling cookies may affect the functionality of the platform.

Data Security

Slotrave takes the security of personal data seriously and implements appropriate technical and organizational measures to protect data from unauthorized access, loss, or misuse. This includes encryption, firewalls, and secure server environments.

Data Retention

Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations. Once the data is no longer needed, it will be securely deleted or anonymized.

Changes to the Privacy Policy

Slotrave reserves the right to amend this Privacy Policy in accordance with applicable laws and regulations. Any changes will be communicated through the platform, and users are encouraged to review the policy periodically to stay informed about how their personal data is handled.

Contact Information

For any inquiries regarding this Privacy Policy or the handling of personal data, users can reach out to the support team through the designated support channels provided on the platform.